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October 29, 2025

By Intellezy

Chill Out! Top Customer Service Tips for Heated Situations

Tough customer conversations don’t have to spiral. Discover practical de-escalation tips to stay calm, set boundaries, and turn conflict into connection in your customer service interactions.

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October 22, 2025

By Intellezy

Fix Messy Cells Fast: How to Wrap Text in Excel

When your spreadsheet starts looking like a jumble of half-visible words and cut-off text, you don’t need to start widening every column by hand. The quick fix is Wrap Text: a feature that keeps everything tidy, readable, and right where it belongs.

October 15, 2025

By Intellezy

Get Vacation Ready: How to Set Out of Office in Outlook 365

When vacation mode is calling, the last thing you want is to return to a mountain of unread emails or frantic follow-ups that could’ve been easily prevented. The good news? With Outlook 365’s Automatic Replies (Out of Office) feature, you can step away with confidence, knowing your inbox will handle itself.

October 1, 2025

By Intellezy

From Panic to Presence: Impromptu Speaking Tips

In this blog, we’ll explore proven frameworks, practical strategies, and other impromptu speaking tips that help you organize your thoughts quickly, project confidence, and influence your audience—even when you don’t have a script.

September 23, 2025

By Intellezy

Webinar - Swipe Right on Learning: What L&D Can Learn from TikTok, Tinder & Netflix

In this fast-paced and entertaining session, presented by Pam Conway, Chief Learning Officer, Pam explores how today’s most addictive consumer platforms—TikTok, Tinder, and Netflix—hook attention and keep people coming back for more. You’ll learn how to apply those same psychological and design principles to transform your L&D programs from "meh" to must-see.

September 17, 2025

By Intellezy

AI Literacy: The Missing Link in Your Team’s Success

Organizations that invest in AI literacy not only sidestep the Generative AI Paradox, they build a workforce that can adapt, innovate, and scale AI’s benefits across the business. Read this post to learn how you can level up your team's AI literacy.

September 10, 2025

By Intellezy

How to Create a Dropdown List in Excel that Actually Works

If you’ve ever struggled to keep data entry clean and consistent in your Excel worksheets, you’re not alone. One of the most common problems in Excel is messy data: people type things differently, misspell words, or simply forget what’s allowed. That’s where dropdown lists in Excel come to the rescue.

September 4, 2025

By Intellezy

How to Learn Faster: Practical Metacognitive Strategies

Have you ever wished you could learn new skills more quickly—whether it’s mastering software, adapting to a new process at work, or improving leadership abilities? The truth is, faster learning isn’t about cramming harder or spending more hours studying. It’s about studying smarter.

August 20, 2025

By Intellezy

How to Schedule an Email in Outlook and Look Like a Pro

Scheduling email is one of those small superpowers that makes you look thoughtful, organized, and borderline magical. Whether you’re working late and want your message to land during business hours or you’re coordinating across time zones, Outlook makes it easy—as long as you use the right version and a couple of pro tricks.

August 12, 2025

By Intellezy

Intellezy Named to 2025 Online Learning Library Companies Watch List

Intellezy, an innovative learning solutions provider, has once again been recognized by Training Industry, earning a spot on its 2025 Online Learning Library Companies Watch List. This marks Intellezy’s fourth consecutive year receiving this recognition, underscoring the company’s ongoing commitment to delivering world-class training experiences for today’s evolving workforce.

August 6, 2025

By Intellezy

How to Embed a Video in PowerPoint that Actually Plays

Embedding videos in PowerPoint can transform your presentations. It adds a dynamic element that captures attention, but many struggle with getting videos to play smoothly. This guide will help you embed videos that actually work. Whether from your computer or YouTube, we’ve got you covered.

July 23, 2025

By Intellezy

How to Recall an Email in Outlook in Seconds

In this guide, you’ll learn how to recall an email in Outlook in seconds, whether you're using the desktop app or the Outlook Web App. We'll walk through the step-by-step instructions, discuss common pitfalls, and provide real-world data on why this feature is essential for modern communication.

Employees applauding the presenter.

July 18, 2025

By Intellezy

10 Tips for Successful Public Speaking

Master the art of public speaking with these 10 essential tips! From engaging your audience to dynamic closings, elevate your skills now.